Using Instructions Workplace

To: TWC 401 StudentsFrom: K. Delp, InstructorDate: SemesterSubject: Assignment M4 – InstructionsThe process of writing and using instructions in the workplace is at the heart of a great deal of research and application. There are probably more pages of instructions in the workplace than almost any other type of document. This assignment is one opportunity for you to apply your skill.The assignment has two parts:Part Download the “draft” document. It needs some work. Assume you are one of the reviewers of the document. Find at least three but no more than six elements of the document you believe need improvement. Write short comments using the COMMENT FEATURE of MSWord on the changes you would suggest. (There are more than six so you don’t have to find everything.) Submit your MS Word document using the comment feature including the comments along with your file for Part 2. The purpose here is to see if you can apply some of the principles you’ve read about and include comments on another’s document.Part 2Write a set of instructions using one of the three options below. Include all appropriate design elements for instructions. Use the table/column approach described in Instructor Notes.Option AWrite a work instruction for use where you currently work or have worked in the past.Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information. Use the table/column approach described in Instructor Notes.Option BTechCon has been hired to develop a set of instructions for operating several pieces of equipment in the shop at Widget Associates, a firm making custom parts. (You can make these parts something you know about.) Although this will be a large project taking several weeks, write a set of instructions for operation of one piece of equipment. (Use something you know about.)Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information. Use the table/column approach described in Instructor Notes.Option CTransport Services is a business that provides non-critical medical transportation for individuals. They provide for transportation to medical appointments. They also provide for needs like transfers to a nursing home or to rehab facilities. They are not an ambulance service, but they have specialized vans to accommodate medical needs. They have about 20 vans and about 40 operators since they provide 24/7 availability.TechCon has been hired to write operating and service instructions for the operators of these vehicles used at Transport Services. These instructions will be in a 3-ring binder used by the operators.Select an operation dealing with one of the following:• Close of shift operations• Maintenance checks• Start of shift operations• Operations about record keeping• Operations about securing passengers before transportWrite a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information. Use the table/column approach described in Instructor Notes.

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