What coordination and jurisdictional problems did the emergency response to the Pentagon Attack encounter? Case study on 9/11 Pentagon Attack FEMA. (2004). Response. In Emergency and Risk Management Case Studies Textbook (Chapter 4). Retrieved from https://training.fema.gov/hiedu/aemrc/booksdownload/emoutline/ In Chapter 4: “Response,” read Case Study 4.3: The September 11, 2001 Attack at the Pentagon. The 9/11 Pentagon emergency case study introduces the intricacies of communication between multiple response units during a crisis situation. You will learn how the various responders established individual Incident Command Systems (ICS) and then combined forces within a Unified Command structure.
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